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Shipping & Delivery policy
Returns & Refund
Secure Payments
Product Policy

Your shipment is normally sent within 24 hours of ordering during weekdays. The delivery time for shipping is normally 3-11 days after sending the shipment. Your shipment is usually delivered with Postnord, and DHL, among others. The shipment is normally delivered to your mailbox or to agents.

Shipping includes all costs.

Any damage to the package must be reported to us within 24 hours of delivery (through a picture of the damaged goods and of the receipt).

Choose your own shipping method:

  • You can choose from the following carriers – DHL, DHL Express, UPS, GLS, Schenker, TNT, SEUR, Chrono, Correos and more. The shipping fee varies depending on the package weight, dispatch, and delivery time. 
  • If you choose a free shipping method or a fixed rate shipping method, you cannot choose the carrier. We will choose the most convenient and cheapest carrier that normally delivers within 7-15 days. We are not responsible if shipment/delivery is delayed. 

The packages sent from us are correctly dimensioned and your items are well protected.

Pryliq is not in any way responsible if delivery times are not respected.  

Your right of return is valid for 14 days. The return period begins on the day you receive the item or a substantial part of it. Before returning or exchanging, you must always make a report online with us. You do this by logging in to your account or creating an account by using the same email you used on your order. Your name, phone number, and the order’s reference number must be included. The return address can be found when you make the return notification. If the agreement concerns a specially manufactured product – or a product that has been given a clear personal touch, the right of withdrawal does not apply.

Returns are made at your own expense except if the item is defective or if we have packed it incorrectly. Returns should be sent as letters or packages, not against cash on delivery. When exchanging, we pay for the new shipping from us to you.

You do not have a right of return:

If the item you bought:

  • Is dependent on market fluctuations
  • Cannot be returned due to its nature
  • Has a seal broken seal on audio or video recordings or computer programs
  • Is a hygiene product (cosmetics, underwear, earrings, intimate products, etc.) and has damaged packaging 

You are obliged to keep the item in as good condition as when you received it. You may not use it, but, of course, carefully examine it. If the item is damaged or lost due to your negligence, you lose the right of withdrawal.

Pryliq reserves the right to deduct the respective amount as seen fit if the packaging or sealing of the returned product is damaged. If the returned product itself is damaged and cannot be resold, we ship it back to the customer at their own expense. 

Payment

You can make a payment via bank/credit card, direct payment, invoice or partial payment. We use Klarna Checkout for all transactions with SSL and maximum security. No costs for invoice fees or other payment fees are added at checkout when you use Klarna Checkout with us. 

For more information, click on this link: Terms and conditions – Klarna Sweden

Your shipment is normally sent within 24 hours of ordering during weekdays. The delivery time for shipping is normally 3-11 days after sending the shipment. Your shipment is usually delivered with Postnord, and DHL, among others. The shipment is normally delivered to your mailbox or to agents.

Shipping includes all costs.

Any damage to the package must be reported to us within 24 hours of delivery (through a picture of the damaged goods and of the receipt).

Choose your own shipping method:

  • You can choose from the following carriers – DHL, DHL Express, UPS, GLS, Schenker, TNT, SEUR, Chrono, Correos and more. The shipping fee varies depending on the package weight, dispatch, and delivery time. 
  • If you choose a free shipping method or a fixed rate shipping method, you cannot choose the carrier. We will choose the most convenient and cheapest carrier that normally delivers within 7-15 days. We are not responsible if shipment/delivery is delayed. 

The packages sent from us are correctly dimensioned and your items are well protected.

Pryliq is not in any way responsible if delivery times are not respected.

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